Privacy Policy
At Silk & Satins, the privacy of our customers and visitors to our website is very important to us. This Privacy Notice outlines how we collect, use, disclose, and protect the personal information related to you when you access our website, when purchasing our products, or availing of our services. In accessing or using this Website and Services you agree to accept all the terms and conditions stated in this Privacy Notice.
- Information We Collect
We may collect the following types of information:
Personal Information which can be used to identify you, including your name, email address, phone number, shipping address, billing address, and payment information.
Non-Personal Information that cannot be used to identify you, such as your browser type, device information, IP address, and website usage data.
- How We Collect Information
We collect information through various means, including:
When you create an account or make an order: We collect personal information when you create an account on our website or order for our products.
When you visit and interact with our website: We use cookies and other tracking technologies to collect non personal information, including analysis of website traffic, which will be used to improve the visitor’s experience in accessing our website.
When you contact customer support: We collect personal information when you ask for help from our customer support team.
- How We Use Information
We use your information for the following purposes:
To process your orders and provide customer support: We use your personal information to process your orders, fulfill your requests, and provide you with customer support.
To improve our website and services: We use non-personal information to analyze website traffic, identify trends, and improve our website and services.
To send you marketing communications: We may, with your consent, send you emails or other communications about new products, promotions, and other updates.
- Information Disclosure
We may disclose your information to the following third parties:
Service providers: we may share your information with service providers who assist us with payment processing, shipping and other core operations.
Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
- Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.
- Your Privacy Choices
You can control your privacy preferences by:
Opting out of marketing communications: You can opt-out of our marketing emails by using the “unsubscribe” link at the bottom of the email.
Cookies management: You can alter your preferences to manage cookies through your browser settings.
- Children’s Privacy
Our website is not intended for children under 13 years old. We don’t collect personal information knowingly from children under 13 years old.
- Changes to this Privacy Policy
We may modify this Privacy Policy at any time. All changes will be posted to our website.